Time Management Skills
- Course Concept:
- Being in control of your time means being in control of your work and life by being pro-active rather than re-active.
- Who should attend?
- Anyone in business wishing to be more organised and in control of their working day and life.
- Course Content:
-
- Setting priorities
- Establishing goals
- Identifying time wasters
- Procrastination & how to eliminate it
- Controlling your workload
- Organising yourself and others
- Methods used:
- Group discussions/ practical in-tray exercises & problem solving
- Expected outcomes:
- Participants will demonstrate effective strategies to plan organise and be more productive in control of their time.
For further information please contact Anne on (03) 9529 2302 or email us using our online enquiry form
Telephone Techniques
- Telephone etiquette
- Common mistakes & frustrations
- Customer relations
- Handling complaints
- Taking effective messages
Click on this link to download booking form
Contact Details
Anne Lawson
Diploma of Training Management
London U.K.
Level 1
110 Chapel Street
Windsor, 3181
Tel: (03) 9529 2302
Fax: (03) 9529 2312
Mob: 0413 592 949
annelawson@transitionstraining.com.au
