Recruitment Consulting
INTRODUCTION TO RECRUITMENT CONSULTING
This Course has been designed and will be conducted by Anne Lawson who has over 20 Years experience in the Recruitment Industry and qualified with the Diploma in Training Management in London U.K. where she ran the In-House Training facility of a major recruitment Organisation.
Anne brings a wealth of knowledge gained when she successfully managed recruitment teams in Melbourne with a "hands on" approach focussed on Customer Care for both candidates and Client Companies.
WHO SHOULD ATTEND?: People with no prior Recruitment Consulting experience who are interested to pursue a Career within the Industry and those with less than 6 months experience in the field wishing to hone their skills.
COURSE OBJECTIVE:
To provide a framework and understanding of the Industry and the role of the Recruitment Consultant
To equip attendees with the knowledge and skills to effectively deliver service excellence to both Candidates and Clients
COURSE OUTLINE:
DAY 1.
- Building Client relationships
- Time Management and goal setting
- Marketing for business
- Customer Service delivery
- Taking a job brief
- Company Visits
- Active listening skills and the importance of follow-up and feed-back
- Employment Legislation and Privacy principals
DAY 2
- Attracting & screening for quality candidates
- Candidate care
- Advertising copywriting skills
- Interview skills
- Matching candidates
- Resume preparation/presentation
- Selling candidates
- Reference checking
- Win-win strategies
- Pre and post placement follow up
ANTICIPATED COURSE OUTCOME:
At the end of this course attendees will have a good foundation and understanding of the basic principles of how to be a productive, successful Recruitment Consultant.
To make a booking Phone (03) 9529 2302
For further information please contact Anne on (03) 9529 2302 or email us using our online enquiry form
Telephone Techniques
- Telephone etiquette
- Common mistakes & frustrations
- Customer relations
- Handling complaints
- Taking effective messages
Click on this link to download booking form
Contact Details
Anne Lawson
Diploma of Training Management
London U.K.
Level 1
110 Chapel Street
Windsor, 3181
Tel: (03) 9529 2302
Fax: (03) 9529 2312
Mob: 0413 592 949
annelawson@transitionstraining.com.au
